Rate and Review Gibbs Nolte Robison Rose PLLC

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- Tragedy struck and then it got worse - - - 12/23/2022 - flag as inappropriate - comment
We were influenced by reviews and therefore wanted to add ours here to help those of you searching to make a better decision than we did. Our case had to do with obtaining managing conservatorship over our grandchildren after a tragic car accident killed our daughter. We tried to handle the legal filings ourselves through the court, but the judge advised us to get a lawyer to better handle the complexities. We searched online and selected this law firm mainly due to its dealings with the designated courthouse and reviews. Once we met with the attorney, he said all the right things that made us feel like the case would have the urgency that we felt. We signed the paperwork and sent in our retainer so we could get started right away. From that point on it was a nightmare. Specifically, the issues consisted of little to no communication unless we initiated it, egregious mistakes on paperwork, unprofessionalism and no urgency. Once we realized this, we decided it was not working and fired them. We even sent the lawyer a list of constructive criticism based on our experience to help them with future clients. He completely dismissed it and even said that was not the way he saw things. In fact, after obtaining zero results on our case this firm charged us almost the entire retainer! Yes, that’s right and in hindsight it really felt like they only wanted to bill every penny they could instead of focusing on completing the case. We are grandparents just trying to do the right thing for our grandkids and feel taken advantage of. This is why we wanted to get our experience out there as a warning to those of you searching for a firm to handle your case. We made a terrible choice here and don’t want you to do the same. We have retained a new firm and could not be happier as the experience has been a night and day difference. I only wish we would have started there and not had to go through this nightmare and complete waste of money and time.