Review Score:1.0
Number of Customer Reviews: 1
★☆☆☆☆ -
Hired took money never did anything - E Koning - 12/14/2014 -
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commentI went through a referral service through my employer to address a business tax issue. I thought it should be straight forward. They would contact the state and set up a payment plan. Spoke to a gentlemen who said he would take care of us. I was to get a free hour and then 20% off the billable hours. Should have seen the problems when I sent my check in and they lost the check and when I called to find out what happened to the check 2 weeks after I sent it they found the check. I had to email 3 times to find out about the check and then was billed for the emails and the responses. I had to email them every time a fax was sent and was billed for that. When I called about the bill I was chastised and told "You must not have very much experience with attorneys". We had a conversation about the emails which there was an adjustment given for the billing emails and I only relented because I thought we were "being taken care of" as promised. I had to fax things 3 times. One items was faxed 4 times because I was told either they didn't get it or that the form was filled out wrong. What is funny is I faxed in the exact form each time and the last time it was accepted. I contacted the office manager because I was afraid to contact the actual attorney because I was just trying to confirm receipt and ask about the bill again. I got a call from the main attorney but due to my work schedule could not talk to him. About a week later I wrote an email to state what I need and explain why I didn't talk to him and try to get back on track. I waited 2 weeks for a response to discover he quit on me. Money gone